Mbabane: The recognition of the Hilton Garden Inn Hotel by Trip Advisor’s 2021 Travellers Choice Award has placed the hotel amongst the top ten best hotels in the world.
According to Hilton, this now makes it among the top ten hotels worldwide based on the trip advisors’ reviews.
This happens at a time when Hilton has just celebrated two years since it was established in the Kingdom of Eswatini.
The Trip Advisor Award recognizes businesses that have consistently delivered fantastic experiences to travellers worldwide, and who have earned great traveller reviews on Trip Advisor over the past 12 months.
Furthermore, Trip Advisor’s Choice Best of the Best list is drawn from the experiences of the best possible, real travellers who have physically stayed at the different hotels and experienced the service and products.
Reacting to the Award, Hilton Garden Inn General Manager, and Christine Ndlovu was quoted as saying: “We’re excited to have been awarded, especially in light of the COVID-19 pandemic.”
A statement posted on the Hilton Garden Inn Mbabane Facebook page stated that: “This is a special award for us as it is based on the reviews of our wonderful guests, who are of paramount importance to us. It is great to know that we have continued to offer exceptional service to our customers, particularly after the past year. This recognition places us in the top 10 percent of Hotels worldwide, based on your #TripAdvisor reviews.”
Every year, Trip advisor combs through the millions of reviews from its global community of travellers to surface the hotels that people raved about most, and this year is no different. Even during the pandemic, travellers continued to discover, book, and give feedback on places to stay, both near and far. Despite the significant disruption to the hospitality industry in 2020, hotels around the world found new ways to dazzle guests and deliver top-of-the-line service.
The 2021 Travellers’ Choice Best of the Best Hotel winners are determined based on the quality and quantity of traveller reviews and ratings posted on Trip advisor between January 1, 2020, and December 31, 2020, specific to each award subcategory, as well as an additional editorial process.
Trip Advisor, the world’s largest travel guidance platform*, helps hundreds of millions of people each month become better travellers, from planning to booking to taking a trip. Travelers across the globe use the Trip advisor site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. With more than 887 million reviews and opinions of nearly 8 million businesses, travellers turn to Trip Advisor to find deals on accommodations, book experiences, reserve tables at delicious restaurants and discover great places nearby.
As a travel guide company available in 49 markets and 28 languages, Trip Advisor makes planning easy no matter the trip type.
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