MBABANE-After it was exclusively revealed that Eswatini is set to be a ‘Tipped’ country, here is why Tipped stands out.
According to information sourced from Numeral Group’s Chief Executive Officer, Dave Van Niekerk Tipped provides a Cashless and convenient tipping as customers can tip using their smartphones by scanning a QR code, reducing the need to carry cash. This is particularly useful as more Emaswati use digital banking and cashless payments.
Beyond tipping, the platform functions as a broader digital payment solution. The wallet can be used for everyday transaction and purchases, giving recipients greater flexibility in how they access and spend their money.
“Tipped offers direct payment to service workers; a waiter, petrol attendant, car guard, delivery worker or other service provider can receive money directly into their digital wallet, rather than relying only on cash.”
He also explained that this platform as one of its strongest advantages is that it provides financial inclusion.
“One of the strongest advantages is that people who may not have a traditional bank account can still potentially receive and use tips through the wallet system. Through Tipped users can withdraw funds from ATMs and Pick n Pay till points and use the wallet for purchases.”
In simpler terms, users can use their wallet balance to seamlessly pay for goods and services across an expanding ecosystem of participating merchants and service providers, creating a simple, secure and cashless payment experience.
He also added by stating that this platform had a Great deal of transparency through the fact that digital transactions create a record of tips received. This can help workers track their income and could help businesses monitor tipping activity more transparently.
Furthermore, Tipped provides wider tipping opportunities because it made it possible to tip people who might otherwise receive no tip because the customer had no cash. In addition, the platform will ensure that the customer stands a chance for a potentially higher tip income.
“Since customers can tip digitally even when they have no cash, service workers may receive tips from a larger number of customers. Tipped’s main objective is to help create a more stable income for people in the tipping economy.”
In summary Eswatini is set to benefit convenience beyond tipping.
“Tipped describes itself as a digital tipping and payment solution. Its wallet can also support transactions and purchases, giving the recipient more flexibility in how to use the money and useful for business.”
“For restaurants, petrol stations, hotels and other service businesses, digital tipping can offer a more modern customer experience and reduce the security and administrative challenges associated with handling large amounts of cash.”
The biggest opportunity for Tipped is not simply replacing cash tips—it is bringing informal workers into the digital financial system.
Tipped advantages in a nutshell:
1. Cashless and convenient tipping
2. Direct payment to service workers
3. Financial inclusion
4. Greater transparency
5. Wider tipping opportunities
6. Potentially higher tip income
7. Convenience beyond tipping
8. Useful for businesses
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