Mbabane – FNB Eswatini has retained 62% of its banking fees under its 2026/27 pricing review while introducing selected changes across its product range to cushion customers against rising living costs.
The new pricing came into effect on 1 July 2026 and includes more than 100 banking services offered at no charge, as the bank seeks to provide greater value to customers across different income groups.
FNB Eswatini Executive Head of Retail, Dr Mncedzi Ngomane, said the pricing review considered the different financial needs of customers.
“We understand that our customers have differing needs and we took this into consideration as we deliberated on our pricing for the new financial year. We are therefore pleased that we have addressed critical needs across our different customer profiles, ensuring that, wherever they are in their life journey, our customers feel the helping hand of FNB Eswatini,” he said.
Dr Ngomane said monthly account fees for Private Wealth, Private Clients and bundled Platinum customers have been maintained, while increases on the Smart Account remain below the inflation rate.
The bank also announced that the first eWallet withdrawal on its CashPlus service will now be free. CashPlus operates through more than 800 active agents across Eswatini.
Chief Marketing Officer Sibusile Dlamini said the revised pricing reflects the bank’s focus on making banking services accessible to all customer segments.
“Our new pricing is underpinned by our new promise, ‘Help is for Everyone.’ This is based on a simple premise: FNB Eswatini is there to serve every single liSwati, young and old, rural and urban-based, employed and unemployed, civil servant or privately employed. FNB’s help is for all emaSwati,” she said.
Among the services now offered free of charge are CashPlus deposits, internal debit orders and scheduled payments, bringing the total number of free banking services to more than 100.
The pricing review follows the bank’s decision in May to double its Fuel Cash Back Rewards until August 2026 to help customers manage increasing transport costs.
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