Protecting your families through difficult times is something of importance to us. But have you ever stopped to think about how your family will cope financially should the unexpected happen to you?
The loss of a loved one can be an emotional stress on family members left behind. With the high costs of funeral arrangements, it can quickly become a financial burden as well. Eswatini Post Insurance is designed to assist during these events.
The Plan has five cover options, ranging from Silver to Diamond Plans. You can choose the most suitable one according to your needs and affordability. Each option covers a policyholder, one spouse and a maximum of four children with a choice to add your parents, parents in law as well as extended family members.
In the event that the policyholder passes away due to an accident, Eswatini Post Insurance doubles the cash benefit as per the cover option selected. Eswatini Post Insurance plans also include the Family Support Benefit which is paid out to the family in the event that the main member passes away. The benefit will ensure that the family is looked after even when the main member is no longer there.
You will have peace of mind knowing that you have the best protection against unforeseen events.
Who can apply for Eswatini Post insurance?
Anyone above the age of 18 years but younger than 70 years can apply for the Eswatini Post Insurance cover options.
Your parents and parents in law may not be older than 80 years old and your extended family members may not be older than 65 years old.
What cover options are available?
You can choose a Plan option that meets your needs from these package options.
Cover Option/Benefit Level and Monthly Premium
| Principal cover / package | Silver E5,000 | Gold E10,000 | Platinum E20,000 | Sapphire E30,000 | Diamond E50,000 |
| Monthly premium per family | E32.00 | E51.00 | E89.00 | E127.00 | E203.00 |
| Monthly premium per parent | E25.00 | E50.00 | E100.00 | ||
| Monthly premium per extended | E12.00 | E24.00 | E48.00 |
What optional benefits are available?
Eswatini Post Insurance has optional covers for parents and parent-in-law as well as cover for extended family at an additional premium.
*A maximum of 2 parents and 2 parents’ in-laws as well as a maximum of 6 extended family members can be covered for all categories
Optional Benefit Level Monthly premium
Parent and parents in law cover E5000 to E20, 00.00
Extended family covers E5000 E 20,000.00
What benefits are payable should the main member pass away?
In the event that the main member passes away, 100% of the cover selected will be paid out to the beneficiary. If death occurs due to an accident, double the cover amount selected will be paid out. As well as E 3,000 Family support benefit to main member.
For Example: if you have selected the gold plan option, if main member passes on E10, 000 cash benefit will be paid out, in the event of accidental death E20, 000 will be paid out. An additional E3000 family support benefit will be also be paid out.
What Benefits are payable should my covered family members pass away?
The amount of the cash benefit payable is determined by the cover option selected by the policyholder.
For example: if you have selected the platinum plan, should your spouse pass away cash benefit of E20, 000.00 will be paid out.
Family member Cash Benefit
Spouse 100% of the cash benefit on the cover selected
Child 14-21 50% of the cash benefit on the cover selected
Child 6-13 25% of the cash benefit on the cover selected
Child under 5 12.5% of the cash benefit on the cover selected
Parents and parents in law from E5, 000 to E20, 000
Extended Family E5, 000 to E20, 000
When does my funeral cover start?
Cover starts immediately after you have successfully completed the application process and you have paid your first premium. You can only claim for natural cause death if your policy has been active for six months. However, if death occurs due to an accident, you can claim immediately after your policy has been activated.
Until what age will my dependants and I be covered?
Provided that monthly premiums are maintained – the policyholder and the spouse are covered for life as well as parents and parents-in-law. Children are covered up to age 21, or up to age 25 if they are a student at a registered tertiary institution.
How do I claim?
If someone covered on the policy passes away, you and/or your nominated beneficiary must go the nearest Post Office to claim.
How long does it take for a claim to be paid?
All valid claims will be paid within 48 hours after all the required claim documents have been submitted to Eswatini Post.
The following documents must to be submitted during the claim process:
• Fully completed Claim Form
• Certified copy of the proof of identity of the deceased
• Certified copy of proof of identity of the beneficiary
• Police report (if death was due to an accident)
When will a claim not be valid?
A claim will not be valid when death occurs in the following instances:
1. Invasion or act of foreign enemy
2. Hostilities (whether war is declared or not)
3. Involvement in criminal activity
4. Suicide or self-inflicted injuries within the first 24 months following the commencement date.
5. The effects of radioactivity or nuclear explosion
6. Accidental Death as a result of riot, private flying, hazardous sports or any illegal acts where the deceased was directly involved.
7. Non-compliance to medical treatment
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