Phutfumani Couriers and Freight Services – The Eswatini’s Brand

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Phutfumani Couriers and Freight services  is a domestic and international delivery service, that caters for courier, freight, customs clearing and warehousing needs of corporates; small to medium sized businesses and walk-in customers, who need their parcels to be delivered anywhere in the world in a fast and reliable way. Phutfumani Couriers and Freight services has been in existence since 2002 and its excellent customer service coupled with her competitive rates have resulted in the growth of her customer base.

Phutfumani Couriers and Freight services focuses on customer satisfaction which is achieved through their use of highly professional and experienced staff deployed to assist customers on their courier, freight, customs clearing and warehousing needs.

Overnight deliveries

Phutfumani Couriers and Freight makes overnight deliveries to and from any city in South Africa and domestically, even they offer a same day service domestically.

Our Core Values

The guiding standards of Phutfumani Couriers and Freight are based on the following values:

• Customer Focus:

Each Phutfumani Couriers and Freight customer is treated as an individual. Phutfumani Couriers and Freight seeks to meet and exceed the needs and expectations of the customer and therefore leaving great references in their wake.

• Sense of urgency:

  Phutfumani Couriers and Freight proactively reviews her policies and procedures for the benefit of the customer and the company. We deliver on commitments with the same sense of urgency each and every day.

• Team Environment:

  We strive to retain, develop and attract staff to meet the set high standards and culture and at the same time promote diversity. Phutfumani Couriers and Freight staff exchanges information regarding job expectations and execution on a regular basis. Decisions made are consistent with our values, mission statement, vision and strategy

• Uncompromising integrity:

Integrity and honesty are the heart of business. We maintain high ethical standards in everything we do, by so doing take ownership and pride in our work, always looking for ways to create the best value for customers.

Services offered by Phutfumani Courier & Freight

• Door –to- door delivery – Phutfumani Courier and Freight Services collects parcels from point A to point B.
• Door to counter delivery – The parcel is collects the parcel from Point A (sender) and the receiver can collect the parcel at any Phutfumani Courier and Freight Services  counter.
• Counter- to- counter delivery – Phutfumani Courier and Freight Services counter to another Phutfumani Courier and Freight Services counter.
• Special deliveries- Phutfumani Courier and Freight Services collect parcels after hours, public holidays and weekends on special request.
• Track and trace – Customers are able to track their parcels from point of collection to the delivery.
• Proof of delivery – Should there be a query, it is possible to find out who received your parcel.
• Customs Clearing – Phutfumani Courier and Freight provides cross border clearing, airport clearing as well as clearing of both incoming and outgoing parcels.
• Warehousing Services Phutfumani Courier and Freight Services stores all your valuables in a safe and secure environment. Your goods remain in good condition.

How to send a parcel:

• Contract customers can schedule for pick-ups and deliveries.
• Cash customers can go to the nearest Post Office or Phutfumani Couriers offices.
• Bring your shipment to the counter
• Fill in the required documents
• Domestic parcels are delivered within hours
• You can call us to collect parcels anywhere in the world

Benefits of using Phutfumani Couriers and Freight

• Speed
• Reliability
• Same day delivery and collection locally
• Cost saving and time saving

Insurance

All shipments are covered by goods in transit insurance. An additional optional insurance is encouraged to take a comprehensive cover.

Where to find us

Visit Phutfumani Couriers and freight offices at the Lot 169 Second Street, Tommy’s Block and Concrete, Second Street, Matsapha Industrial behind S& B Restaurant next to Duvan. You can also find us in every Post Office in the country.

Call us on:

Tel:                  2518 6586/2518 6499

Fax:                  2518 6612

Email:              phutfumani@swazi.net

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