- Other such customer internet booths are yet to be rolled out in branches countrywide
- It is expected that as banking evolves everything will be done digitally
- Many of the sugar cane farmers began their businesses with financial assistance from the Eswatini Bank
Buhleni-The Eswatini Bank’s Buhleni branch has been launched in a low-key event that included some of its most important stakeholders in the area, the members of sugarcane grower’s associations.
All the stakeholders were welcomed by the Executive Manager of Corporate Services, Enoch Mavimbela. One of Mavimbela’s responsibilities is to maintain oversight on the expansion programme of the bank and especially that related to the development of its branches. In his remarks Mavimbela informed the gathering that “Eswatini Bank has delivered a bank to the Ebuhleni community that has all the latest facilities and services that can be expected from a modern financial institution. These include a credit and debit Automated Teller Machine (ATM), consultation rooms to enhance banker/client privacy, spacious banking hall, enquiries counter, teller cubicles, and the first customer internet booth in the country. Other such customer internet booths are yet to be rolled out in branches countrywide.”
Making his remarks, the Branch Manager, Musa Ngcamphalala mentioned that “clearly Eswatini Bank is the best in the area and introduction of the internet booth will enable customers to do online banking at no cost.’’ Ngcamphalala went on to welcome all new customers to Eswatini Bank and assured them that they will be well treated.
The Managing Director of Eswatini Bank, Nozizwe Mulela said “we are here to deliver to you the customers the bank that you have requested for a long time. It is clear that the growth potential of the Buhleni area is big and that Buhleni is one of the fastest growing towns in the country. All services will be made available to you, but for today we are just here to deliver your request and whatever banking needs that you have, will be made available to you. If you want to purchase a car, build a house or acquire funeral cover, this will all be available.”
Mulela said that it is expected that as banking evolves everything will be done digitally. That is why they saw it fit to introduce the internet booth so that people in the area will be introduced to internet banking. She said there is still a lot that will be done and so the customers must prepare for it.
Speaking on behalf of the customers, Edward Nxumalo who is member of one of the sugar cane associations expressed his gratitude to Eswatini bank. He mentioned that many of the sugar cane farmers began their businesses with financial assistance from the Eswatini Bank. He noted that they will never have to travel as far as Pigg’s Peak or Tshaneni just to carry out a simple banking transaction. He pledged to continue providing support to Eswatini Bank.